- 1
Win a deal
CRM → Pipeline
Mark the deal won.
- 2
Accept the handover
Service
The delivery owner sees what was sold, the value and the people involved.
- 3
Complete onboarding
Service → Handover
Tick off the onboarding tasks; sales can see progress.
Common questions
Good to know
Does it replace a support desk?+
It covers handovers and jobs after the sale. Conversations with customers live in Inbox.