Legal · Last updated 21 October 2026
Subprocessors
RAHWE uses the providers below to run the service. Optional integrations only receive data when your organisation or a member turns them on. We will update this page when the list changes.
| Provider | Purpose | Location | When it applies |
|---|---|---|---|
| Hostinger | Servers and storage for the application, database and files (including chat files and, where switched on, call recordings) | Hostinger data centre region chosen for the RAHWE server [CONFIRM region before publishing] | Always |
| Hostinger (server backups) | Weekly snapshots of the whole server that Hostinger keeps | Hostinger's backup storage, which may be in a different country from the server [CONFIRM] | Always |
| Google Drive (encrypted offsite copy) | An encrypted copy of nightly database backups, kept so data can be restored if the server is lost | Google storage region of the account used | Only if offsite backup is switched on; the copies are encrypted before they leave the server |
| AI providers (Groq and others your organisation or RAHWE configures) | AI assistant answers, meeting summaries and voice-note transcription | United States, or as stated by the provider | Only when AI features are switched on; only the text or audio of the request and the records needed to answer it. Meeting audio itself is transcribed on RAHWE's own server, not by an AI provider. |
| Public STUN server (Google) | Helps two devices find each other for a video call. It sees the network addresses of the devices, not the call itself | Global | Only for video calls, and only until RAHWE runs its own relay; then it is removed from this list |
| Telegram | Alert messages to people who connect their own Telegram | Global | Only for people who link Telegram |
| Meta (WhatsApp, Facebook, Instagram) | WhatsApp messaging and lead-form delivery | Global | Only when your organisation connects them |
| Gmail and Calendar sync | Global | Only when a member connects a Google account | |
| Microsoft | Outlook and Calendar sync | Global | Only when a member connects a Microsoft account |
| Your own email provider | Mailbox sync and sending through IMAP and SMTP | Chosen by you | Only when a member connects a mailbox |
| Browser push services (Apple, Google, Mozilla, Microsoft) | Delivering phone and browser notifications | Global | Only for devices where a person allows notifications |
Questions
Email admin@rahwe.tech to ask about a provider or to request notice of changes.